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HTC Touch Pro2 Windows Phone, Mocha (T-Mobile)

HTC Touch Pro2 Windows Phone, Mocha (T-Mobile)

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Brand: HTC

List Price: $549.99
Buy New: $59.99
as of 9/9/2010 08:27 MDT details

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Rating: 4.5 out of 5 stars reviews

Color: Blue
Media: Wireless Phone
Shipping Weight (lbs): 1.7
Dimensions (in): 0 x 0 x 0

Model: Touch Pro 2
UPC: 610214618689




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Features:
  > Sleekly professional touchscreen smartphone with tilting, slide-out QWERTY keyboard; Windows Mobile 6.1 OS with TouchFLO 3D interface
  > Compatible with T-Mobile's 3G network (available in select markets); integrated Wi-Fi (802.11b/g) for home, corporate and hotspot networking
  > GPS location capabilities; 3.2-megapixel camera/camcorder; Bluetooth stereo music; microSD memory expansion; Windows Media Player for music and video playback
  > Up to 8.5 hours of GSM talk time (6.5 hours on 3G), up to 480 hours (20 days) of standby time
  > What's in the Box: handset, battery, charger, wired stereo hands-free headset, USB cable, carrying case, quick start guide

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Customer Reviews:



1 out of 5 stars Worst phone ever, its a BRICK   July 22, 2010
J. Lopez
0 out of 1 found this review helpful

Phone is slow, freezes all the time and just recently turned into a brick on me. So now I cant send text messages or use the touch screen which means I cant use any functions on the phone. Also the text message indicator has a bug and will get stuck having a unread text message mine was up to 4. Did a factory reset and the screen stopped working. T-mobile said I needed new software but after that I lost more functions. Now I have to get a new one and would rather have something else, HTC sucks!!!


4 out of 5 stars Good Phone But Needs Customization   March 3, 2010
J. S. Green
1 out of 2 found this review helpful

I bought this phone because I wanted a phone with a large screen, lots of memory, and a fast processor. I didn't particularly care about the sliding keyboard. Overall, this is a good phone, but it has some things to watch out for. For my purposes, I replaced the stock interface with SPB Mobile Shell 3, which is excellent and easy to use. I also added SPB Pocket Plus, which allows for customization of the buttons, Internet Explorer (adds tabs), and other functions.

Pro:
- Very nice screen. It is vibrant and clear. When the keyboard is slid out, the screen can be tilted, which would be useful for watching a video or doing a lot of emailing.

- Performance is fairly good, although I would recommend going to [...] to download a couple of tweaks that will make it run faster and use less memory.

- The sliding keyboard is actually quite useful. Although it lacks an OK button, you can generally use the ENTER switch for this purpose, especially on the Web. Touch and feel is excellent, and the keys are well spaced. There is a dedicated row of numbers as well. Overall, I think this is probably the best hardware keyboard ever on a Windows Mobile device.

- The phone has a light sensor, so that it adjusts the backlight to the ambient lighting. This both saves power and results in more appropriate backlight levels.

- The phone has a proximity sensor for use when you are making calls. If the phone is close to your ear, the screen shuts off. This prevents inadvertent activation of the screen buttons.

- The control for unlocking the phone and for answering an incoming call is to move a virtual slider to one side or the other. This eliminates the problem of having a flat screen - which would otherwise automatically unlock or answer the call. Unfortunately, the reminders DO NOT have a slider - see the "con" below as to the effect his has.

- All of the menu options are optimized for touch screen - they are large and easy to hit. The only time you need the stylus is when you are operating in the original Windows Mobile applications like settings screens and so forth. Speaking of the stylus, when you remove it, the screen is unlocked.

- The phone comes with the Mobile Office package, and the standard email programs. There is a handy setup email icon that walks you through setting up your emails. It has standard settings for the most popular web mail programs like gmail and yahoo. An associated program is installed to allow you to present Powerpoint presentations, presumably using the special TV-out features. I didn't check the output, although the program did read a PPT file and showed it on the device.

- There are built in applications for Facebook and twitter, if you are into those sorts of things. It also includes some other programs like Bing, Adobe Reader, a very nice calculator (changes to scientific in landscape mode), a custom COMM Manager to manage the radios (WiFI, etc), Internet sharing (allows one to use the high speed network as a computer modem - I haven't tried this), several IM clients, MSN Money and MSN weather, Remote Desktop (to access the device from the desktop), Windows Live, the WM media player, a YouTube player, a Quick GPS application (to synchronize the GPS location - speeds up the satellite acquisition), and the TeleNav application to provide voice guidance. I don't need most of this stuff. I am using a stand-alone navigator (Iguidance 2009) for navigation.

- Also included is MS voice command, which works very well for voice dialing over Bluetooth.

- The phone has an accelerometer, so it knows when you turn it sideways, and will support programs written to take advantage. The device comes with a nice (if simple) game that uses this feature.

- Web browsing is via Opera (default standard browser), or Pocket IE. You can go into IE and set it to detect the default browser - that that IE can become default. Since I find IE with tabs to be fine, I use that one.

- There is a handy zoom slider right below the screen. So far as I know it only works in the two browsers, but it is handy and easy to use - just slide the finger to the right to zoom, the other way to shrink.

- HTC has a special feature (found under the memory settings) that allows touching the "X" button to actually close the program, rather than minimize it. I recommend that you turn it on - assuming you can find it (see firmware update below).

- The device comes with a screen protector, case, wall adaptor, earbuds, and USB cable. There is also a (huge) dongle to connect the proprietary USB to a standard headphone.

- The device is capable of outputting TV, but I didn't check that function. It requires another adaptor.

- The speaker phone is adequate, and it has a nice feature in which when you are on a call you just flip the phone upside down and lay in on the table to enable the speaker phone. There is also a mute button on the back for use when in this mode.

- The phone features dual speakers and microphones. Noise reduction is very good, and I had no problems hearing or being heard during both normal and Bluetooth headset calling.

- The phone supports a micro-sd card which is SDHC compatible. I have an 8 Gb card in mine. You have to remove the battery cover (but do NOT have to power down the phone) to change the card.

Con:
- You pay for those nice physical features. This is a large phone, and pretty heavy. I don't mind this, but you should be aware that it will weigh down a pocket. If you want small and thin, this isn't it!

- The only external connector is in the format of a mini USB, but it is a special format. You either have to use the supplied headphones or the 2 inch long dongle that adapts a standard 3.5" headset. Since the Sprint version of the TP2 has the standard 3.5", I'm surprised that T-Mobile retained the USB. However it does sound good.

- The camera has good specs: 3.2 MP with autofocus, but there is no flash and I'm not overly impressed with the photo results. They are "OK", but not exceptional.

- I do not like the touch flow interface. I find it to be limiting, and not that intuitive. Also, with the updated Windows Mobile 6.5 firmware, T-Mobile (or HTC, I don't know which) has removed all access to the original Windows Mobile screens. I could not find any way to access even the "Today" settings screen in order to change the theme! Also missing was access to the detailed settings, including the information on the device. When I went over to Mobile Shell, I found a program called "HTC Settings" which contained all of these icons, but I cannot find any way to see it in the Touch Flo interface. So if you want to fully control your TP2, you may not want to use the built in interface. If you don't go behind the scenes, perhaps the stock interface is OK. It isn't for me; I want to be able to control my device.

- If you want to upgrade to the latest Windows Mobile 6.5, you can do this at [...]. This provides an update to the entire phone.

- This phone has a totally flat front, except for the four small buttons at the bottom. What this means in practical terms is that when a reminder goes off, it almost immediately gets silenced, because the main touch screen touches the carrying pouch. Also, I find that I need to be careful, especially in landscape mode, because I find myself gripping the screen - and accidentally touching the soft key. In my opinion, the slightly recessed screen format is superior. One interesting note is that what is labeled as a "back" key on the phone is actually an OK button.

- The default snooze on the reminders is fixed at 5 minutes. There is a way to get past this by modifying the registry, but that is a clunky solution to the problem.

- Battery life is abysmal if you are using the high speed internet, WiFi, or GPS. Basically, you should plan to charge this device daily if you use these features a lot. And head for the hills if you use more than one radio at once! I do find that I can make the battery last more if I turn off the 3G connection when not in use. I have mapped my phone "END" key (the right hand key) to shut off the 3G modem connection. Without any connections I expect it will last a couple of days in general use. There are aftermarket batteries available that will provide over twice the charge of the OEM battery, but the larger ones require a custom back, and the device is already large and heavy.

- The phone will get somewhat hot if any of the radios are in use. The manual says this is normal, but it runs hotter than any Windows Mobile device I have ever owned.

- I can't say if it is my SPB Mobile Shell or just the device, but the memory leaks like a sieve. I start out after a reboot with over 100Mb of memory, and by the end of the day it has lost about 40 Mb of that amount. Plan on a reboot every other day.

Summary:
I like the phone overall, but I would recommend using a different interface than the Touch Flo. This is a very capable device that will work well for the informed user. I would recommend it for two types of users: those who know very little about Windows Mobile (and might be OK with the interface), and experienced Windows Mobile users (who will be able to tweak the device to do what they like). I'm not sure that people in between those extremes will be entirely happy.



5 out of 5 stars UPDATE: My favorite phone so far. Amazing capabilities.   March 1, 2010
GKCMilner (Texas)
3 out of 3 found this review helpful

I have an iPhone, but I just can't get good with the touch screen keyboard. I also don't like that it can't tether or multi-task or. It also bugs me that you can't do total hands free voice dialing with a Bluetooth hands free device(also a major drawback with the Android phones). So I went shopping for a replacement. I ended up with a T-Mobile TP2 mainly for the keyboard and Windows Mobile. I was amazed at how much more this phone could do. It really is a very portable PC.

Pros:

The keyboard is the best, the display is clearer than my iPhone (higher resolution). The camera has autofocus and 3.2 megapixels (which are plenty for a camera phone) and it has video voicemail. I will say that I think the video on my iPhone is a bit better indoors.

The multitasking works great. I can listen to Pandora while working in mobile Office or creating text messages or e-mails. I have TomTom Navigator 7 on mine and I can listen to my music on my device through my car stereo and still have the GPS running.
I can also use this as a Wi-Fi router (with WMWiFi app). I let my son use my iPhone but without a data plan, so when he needs internet access he can connect through my phone without it have any effect on me using my phone. You can actually connect up to 5 devices, and you can still use the phone. Very cool.

Another cool feature is that when the phone is connected to my cars Bluetooth system, if I get a text it will read it out loud over the speakers. Microsoft voice commands are much like the Ford Sync system, but allow you to ask things like "what's my next appointment?" and "what calls did I miss?" How's that for hands free safety. Also, when connected to supported audio systems through USB (like all new Lexus's) you can select that it be connected as a mass storage device and it will play all your music through the stereo and it charges the phone. You can also control all of your music through the vehicle audio system.

I love how that when you are talking on the phone, if you place it face down on a flat surface the speaker phone automatically turns on. There is also a mute button on the back.

Another nice feature is that you can get apps from anywhere; which is a good thing because the Windows Mobile Marketplace is seriously lacking as far as content compared to the Android Market or Apple App store. There are tons of freeware on the web for Windows Mobile. Also, if you don't know xda-developers forum and you have this phone, it's time to google them.

A big marketing point on the iPhone is the multi-touch display, which I found to be more of a nuisance when using the phone one-handed. The TP2 has a very cool little zoom bar below the screen which makes it very easy to zoom when using the phone one-handed.

A couple more nice advantages: Micro SD card slot, and swappable battery. I also like Microsoft My Phone, which allows you to find (track) your phone from your computer if you lose it, and even wipe it clean remotely for security.

Cons:

If you are not into technology and just want a simple to use smart phone, this might not be your phone.

No dedicated headphone jack. This actually really bugs me. HTC provides an adaptor, but who wants to cary that around everywhere.

I have updated the phone to WM6.5 and Windows Mobile is still not very finger friendly, which is why the phone has a stylus. I actually like the stylus, but compared to my iPhone, it is just not as user friendly.

The screen response on my iPhone is better than on the TP2. Part of that is because the iPhone screen is capacitive and the TP2 is resistive, but I also I think part of the problem is that the WM operating system plus HTC TouchFlo requires a lot of system resources and the Qualcomm 7200A 528MHz processor is a little underpowered (or overwhelmed).

I didn't want this to be an iPhone bashing review and I'm sorry if it came across like that. I just enjoy this phone so much more than my iPhone. My son likes using the iPhone because he is in high school, and in high school image is important, and the iPhone is cool.

UPDATE: Since I last wrote this review I have learned how to load cooked ROMs onto this device. This makes the phone a lot more entertaining, and in the case of some of the ROMs, faster and a lot more productive. I change mine sometimes to get that fresh new phone feeling. I would recommend checking out xda-developers to learn more about it. Please keep in mind if you decide to do this you could potentially brick your phone (render it useless) and that would not be covered under warranty.

I still give the phone 5-stars, but this processor is old now and if you don't need the keyboard (like I do) there are faster WinMo phones out there with capacitive touch screens.



5 out of 5 stars Truly a Great Phone   February 25, 2010
D. Vineyard (Texas, USA)
This is a great phone. My previous phone was a smartphone (Windows Mobile) so I had to have another one when I upgraded to the newer technology. I have several email accounts set up in the phone and didn't want to lose that valuable capability with something like an iPhone.

Multitasking is good, plus the WM6 version is better about not accumulating a bunch of running applications. So I find it easier to shut down apps and not accidently leave them running. Although when I choose to run multiples thats possible too without any hassle. WM6 with HTC/TMobile additions has the TouchFlo3D which is very nice.

There is a ton of software that comes installed and even more free apps you can install for various functionality. I am a developer and used .Net to build my own apps. The phone has a shutdown function (power off) but not a reboot function. So I wrote my own app for it.

The bluetooth works great and can be used to activesync with a laptop if you like. I have also tethered with my netbook using internet sharing to get wireless connectivity anywhere. TMobile has instructions on how to do this on their website. So there really is no need for a hotspot or anything. 3G speeds are quite good even on the tethered netbook. YouTube vidoes work nicely as well.

Built in weather and stock apps are superb. I use them every day. Comes with the Opera browser which is really nice.

The phone has a sort of sleep mode with is not turned off but is in low use mode. This seems to affect very little and turns the screen off. The over all affect is that the battery life is awesome. On a smartphone it is amazing to get a full work day out of it. I get at least two days and thats with getting emails and bluetooth enabled. Very pleased with the battery life considering how much this does.

The GPS works great with Google Maps, but always requires connectivity (for Google). You can install a GPS application that stores maps locally on the phone if you plan to be in a dead-zone. The paid-service navigation app is on the phone, but I haven't used it.

Truly it is a PDA with appls and stuff for everything. Is it perfect? No. Haven't seen a phone yet that is, but this one is awesome. If you like to trick-it-out, search online for registry settings you can tweak in enabled useful features like additional camera picture modes that I fine awesome, or to make the Opera browser the default.

Oh, and the Windows 6.5 upgrade is availabe on TMobile's website. I upgraded without any problems (backup everything first. resets to factory) and I like it. It does take a bit more system memory when running, but no enough that its caused me any problems.

Issues: HTC software doesn't always work seemlessly with the windows software. Eg. When setting up wallpaper you apparently have to use the TouchFlo3D Settings tab. Setting an image while browsing to be the wallpaper never updates the TouchFlo wallpaper. I suppose if you were using the WinMo theme (without TouchFlo3D) you'd see that wallpaper. Not a problem, just took a while to figure why it wasn't setting it.

Basically I love this phone. I'd buy another one in a heartbeat.



5 out of 5 stars The perfect mobile phone   November 17, 2009
Luke Edson (Dallas, TX)
8 out of 8 found this review helpful

I got rid of the iPhone a while ago, as it wasn't able to get past the "play" stage for me. HTC has finally made a smooth business phone that is easy to use, stylish, and stable. I have Windows Mobile 6.5 on it which completes that usage!





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